We're Here to Assist You and Answer Your Questions
Member Health and Service Questions
Advice Nurse (toll-free, 24-hour): 877.944.1058
Member Services Department: 916.379.2888
Release of Information Department: 916.733.3332
Patient Advocates:
- Shawnna Susac (San Juan, Fair Oaks and Roseville locations): 916.536.3609
- Stephen Linn (Downtown, Laguna and Timberlake locations): 916.733.5905
Billing and Insurance Questions
Patient Financial Services Department (toll-free): 800.576.5050
Send an e-mail to our Billing Department.
Utilization Management: 916.379.2885, 888.858.8307
Other Questions
Mercy Medical Group Main Operator: 916.733.3333
Mercy Medical Group Main e-mail
Quality Management Program, to request program description: 916.733.5718
Complete List by Location and Department
Behavioral Health: 916.924.6400
Big Horn: 916.691.8500
Occupational Health: 916.691.8505
Downtown (operator): 916.733.3333
Allergy: 916.733.3304
Cardiology: 916.733.3344
Dermatology: 916.733.3304
Diagnostic Imaging: 916.733.3301
Ear, Nose & Throat: 916.733.3312
Endocrinology: 916.733.3346
Family Practice: 916.733.3440
Gastroenterology: 916.733.5779
Internal Medicine: 916.733.3400
Neurology: 916.733.5779
Obstetrics/Gynecology: 916.733.3350
Occupational Health: 916.733.3390
Oncology/Hematology: 916.733.5300
Ophthalmology: 916.733.3311
Orthopedics: 916.733.5700
Pediatrics: 916.733.3305
Physical Therapy: 916.733.3328
Podiatry: 916.733.3359
Pulmonary: 916.733.3304
Rheumatology: 916.733.3346
Surgery: 916.733.3314
Urgent Care: 916.733.3377
Urology: 916.733.3310
Fair Oaks: 916.536.2420
Folsom: 916.351.4800
Occupational Health: 916.351.4801
Laguna: 916.733.5801
Mercy Medical Group at Mercy Medical Plaza (Obstetrics/Gynecology): 916.733.3350
Natomas: 916.575.8000
Placer Center for Health: Opening Fall 2008
Watch for more details coming soon
Roseville: 916.536.2500
Urgent Care: 916.536.2525
San Juan (operator): 916.536.3500
Allergy: 916.536.3670
Cardiology: 916.536.3560
Diagnostic Imaging: 916.536.3510
Endocrinology: 916.536.2466
Family Practice: 916.536.3540
Geriatrics: 916.536.3560
Internal Medicine: 916.536.3620
Neurology: 916.536.3670
Obstetrics/Gynecology: 916.536.3530
Ophthalmology: 916.536.3550
Pediatrics: 916.536.3520
Podiatry: 916.536.2408
Surgery: 916.536.3600
Timberlake: 916.681.6000
Internal Medicine: 916.681.6000
Obstetrics/Gynecology: 916.681.6102
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