Getting to know us
Ways we care for you
Resources & Support
Physicians & Providers
Healthy family support Resources for healthcare
Home Frequently Asked Questions News Job opportunities Physician Opportunities Contact Us
 

We're Here to Assist You and Answer Your Questions

Member Health and Service Questions

Advice Nurse (toll-free, 24-hour): 877.944.1058

Member Services Department: 916.379.2888

Release of Information Department: 916.733.3332

Patient Advocates:

  • Shawnna Susac (San Juan, Fair Oaks and Roseville locations): 916.536.3609
  • Stephen Linn (Downtown, Laguna and Timberlake locations): 916.733.5905

Billing and Insurance Questions

Patient Financial Services Department (toll-free): 800.576.5050
Send an e-mail to our Billing Department.

Utilization Management: 916.379.2885, 888.858.8307


Other Questions

Mercy Medical Group Main Operator: 916.733.3333

Mercy Medical Group Main e-mail

Quality Management Program, to request program description: 916.733.5718

Complete List by Location and Department

Behavioral Health: 916.924.6400

Big Horn: 916.691.8500

Occupational Health: 916.691.8505

Downtown (operator): 916.733.3333

Allergy: 916.733.3304

Cardiology: 916.733.3344

Dermatology: 916.733.3304

Diagnostic Imaging: 916.733.3301

Ear, Nose & Throat: 916.733.3312

Endocrinology: 916.733.3346

Family Practice: 916.733.3440

Gastroenterology: 916.733.5779

Internal Medicine: 916.733.3400

Neurology: 916.733.5779

Obstetrics/Gynecology: 916.733.3350

Occupational Health: 916.733.3390

Oncology/Hematology: 916.733.5300

Ophthalmology: 916.733.3311

Orthopedics: 916.733.5700

Pediatrics: 916.733.3305

Physical Therapy: 916.733.3328

Podiatry: 916.733.3359

Pulmonary: 916.733.3304

Rheumatology: 916.733.3346

Surgery: 916.733.3314

Urgent Care: 916.733.3377

Urology: 916.733.3310

Fair Oaks: 916.536.2420

Folsom: 916.351.4800

Occupational Health: 916.351.4801

Laguna: 916.733.5801

Mercy Medical Group at Mercy Medical Plaza (Obstetrics/Gynecology): 916.733.3350

Natomas: 916.575.8000

Placer Center for Health: Opening Fall 2008

Watch for more details coming soon

Roseville: 916.536.2500

Urgent Care: 916.536.2525

San Juan (operator): 916.536.3500

Allergy: 916.536.3670

Cardiology: 916.536.3560

Diagnostic Imaging: 916.536.3510

Endocrinology: 916.536.2466

Family Practice: 916.536.3540

Geriatrics: 916.536.3560

Internal Medicine: 916.536.3620

Neurology: 916.536.3670

Obstetrics/Gynecology: 916.536.3530

Ophthalmology: 916.536.3550

Pediatrics: 916.536.3520

Podiatry: 916.536.2408

Surgery: 916.536.3600

Timberlake: 916.681.6000

Internal Medicine: 916.681.6000

Obstetrics/Gynecology: 916.681.6102

back to top