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Welcome to Mercy Medical Group. We're glad you selected a Mercy Medical Group physician as your healthcare provider. Our physicians are dedicated to providing you with high quality, compassionate medical care tailored to your personal needs. We are here to serve you. Below is a comprehensive list of useful information designed to help introduce you to Mercy Medical Group: Medical AppointmentsTo schedule a medical appointment, call your Primary Care Physician's office phone number noted on your health insurance card. Mercy Medical Group physician office hours are generally from 8 a.m. to 5 p.m., Monday through Friday. For your convenience, some of our physicians offer extended hours for early morning or evening appointments. Mercy Medical Group also offers patients the added convenience of same-day appointments in most Primary Care Physician offices through our Open Access program. Urgent Care ServicesUrgent Care is defined as same-day treatment for a non-emergency medical condition. To seek same-day care, call your Primary Care Physician's office to schedule an appointment through Mercy Medical Group's Open Access. If your Primary Care Physician is unable to see you that day, you will be referred to one of Mercy Medical Group's Urgent Care locations: Urgent Care, Downtown3160 Folsom Boulevard, Sacramento Urgent Care, Roseville406 Sunrise Avenue, Roseville HospitalsMercy Medical Group is affiliated with Catholic Healthcare West and the local Mercy hospitals: Mercy General Hospital4001 J Street Mercy Hospital of Folsom1650 Creekside Drive Mercy San Juan Medical Center6501 Coyle Avenue Methodist Hospital of Sacramento7500 Hospital Drive Advice NurseFree Advice Nurse service is available to all Mercy Medical Group patients. You may call the Advice Nurse toll-free 24 hours a day, 365 days a year, at 1.877.944.1058. A caring and professional registered nurse is available to provide confidential guidance about your health concerns. Laboratory ServicesMercy Medical Group contracts with Mercy Laboratories to provide patient laboratory services. Mercy Laboratories draw stations are located at many Mercy Medical Group locations, as well as at all local Mercy hospital facilities. Prescription RenewalsTo refill a current prescription, please contact your pharmacy directly and they will take care of contacting your physician's office to fill your prescription. Please allow 48 hours for all refill requests. Please note that narcotic prescriptions can only be refilled by your Primary Care Physician's office. Senior Medication PRICE ClinicThe free Senior Medication PRICE (Pharmacist Review to Increase Cost-Effectiveness) Clinic helps seniors evaluate and balance the cost of medications. Historically, PRICE Clinic patients have saved an average of 50%, or almost $1,200 a year, on medication costs. The PRICE Clinic is open to all Mercy Medical Group senior patients. Appointments for the PRICE Clinic may be scheduled through your Primary Care Physician's office. To learn more about Mercy Medical Group's full array of services, we invite you to browse our Ways we care for you section.
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